Your details and this website

Harrogate Van Centre Ltd (company number 08588757), The Barn, Levens Hall Park, Lund Lane, Killinghall, Harrogate HG3 2BG. We are responsible for the personal information you give us through this website. Contact us at sales@harrogatevancentre.co.uk or on 01423 565 125.

When you use a form on this site — an enquiry, viewing or callback request, reservation, warranty enquiry, part-exchange or sell-your-vehicle valuation, or a van alert — we receive what you type in: usually your name, phone number, email address (if you give it), your message, and details of the vehicle you're asking about or selling.

If you add photos to a valuation request, we receive those too. Photos are sent to us with your request and aren't published anywhere.

We also note which website or advert brought you to us (for example "came from Facebook"), so we know which of our adverts are working. This isn't used to identify you.

• To reply to your enquiry, arrange viewings and prepare quotes or valuations.
• To contact you when a van matching your van alert comes in.
• To keep a record of sales and enquiries, as any business must.

We use your details because you've asked us to do something before you buy or sell a van, and because it's in our legitimate interest to answer enquiries and run the business. We don't sell your details or use them for unrelated marketing.

If you sign up for our weekly stock update, we keep your email address (and first name, if you give it) to send it to you. We only add you if you've ticked the box to say yes. Every email has an unsubscribe link, and you can also ask us to take you off the list at any time. We don't share the list with anyone else.

Form messages and our weekly stock email are sent through our email provider, and the website is run by our hosting provider; both only handle your details on our behalf. If you ask us to arrange finance, we pass your details to the lender only with your agreement, and the lender will tell you how they use them, including any credit checks.

We keep enquiries for as long as we need them to deal with you, and normally no longer than two years unless you buy or sell a van with us, when we keep records for as long as the law requires.

You can ask for a copy of the information we hold about you, ask us to correct or delete it, or object to us using it — just email or call us. If you're unhappy with how we've handled your details, you can complain to the Information Commissioner's Office at ico.org.uk.

We don't use advertising or tracking cookies. The site stores one small note in your browser for the length of your visit, recording which site sent you to us, so it can be included with any enquiry you send. It's deleted when you close the browser tab.

We count visits with Umami, a privacy-friendly statistics service. It doesn't use cookies, doesn't store anything on your device and doesn't identify you — it just tells us things like which pages are popular, which websites send us visitors, and how many people get in touch. If your browser is set to "Do Not Track", you aren't counted at all.

The map on our contact page comes from OpenStreetMap. Photos of the vehicles we have for sale are loaded from eBay, where our stock is also listed, so eBay's image servers see a request from your browser when you look at them. The "Get directions" button, and links to WhatsApp and social media, take you to those sites, which have their own privacy policies.