Finance disclosure and complaints

Harrogate Van Centre Ltd, The Barn, Levens Hall Park, Lund Lane, Killinghall, Harrogate HG3 2BG. Registered in England and Wales, company number 08588757. Phone 01423 565 125, email sales@harrogatevancentre.co.uk.

We are authorised and regulated by the Financial Conduct Authority, firm reference number 755340. You can check this on the FCA register.

We are a credit broker, not a lender. We work exclusively with Close Brothers Motor Finance, and the finance we arrange is hire purchase. If you go ahead, you'll be given full pre-contract information about the agreement before you sign.

Finance is subject to status and affordability. You must be 18 or over.

We don't charge you a fee for arranging finance, and we don't receive commission from Close Brothers Motor Finance for introducing you. What you pay is set by the lender and shown in your finance agreement before you sign.

If you're unhappy with any part of our service, please tell us first — call 01423 565 125, email sales@harrogatevancentre.co.uk or write to us at the address above. We'll do our best to put things right.

If you're not happy with our response, you may be able to refer your complaint to the Financial Ombudsman Service, Exchange Tower, London E14 9SR — phone 0800 023 4567 or visit financial-ombudsman.org.uk. It's free to use.

If you apply for finance, we pass your details to the lender to arrange and manage it. See our privacy notice for how we look after your information.