Question 1

Is the valuation free?

Accepted Answer

Yes — free, and with no obligation.

Question 2

Do you take higher-mileage and older vehicles?

Accepted Answer

Yes. Tell us the mileage and condition and add a few photos, and we'll give you a figure.

Question 3

Do you take non-runners?

Accepted Answer

Yes — we'll make an offer on almost anything at the right price. Just tell us what's wrong with it.

Question 4

What if there's still finance on it?

Accepted Answer

That's fine. We settle the outstanding balance with your lender, and the rest comes off the price of your next vehicle.

Question 5

Will the figure change when you see it?

Accepted Answer

Your figure is based on the details and photos you send, and we confirm it when we see the vehicle. The more accurate the details and photos, the more accurate the figure.

Question 6

Can you collect it?

Accepted Answer

Usually you'd bring it to us in Killinghall. If that's difficult — if it isn't running, say — tell us where it is and we'll see if we can collect.

Question 7

What will I need to bring?

Accepted Answer

The logbook (V5C), photo ID (driving licence or passport), the service history, all the keys, and a settlement letter from your lender if there's finance owing. If the address on your ID doesn't match the logbook, bring proof of address too, such as a recent bill or bank statement.

Your current vehicle, straight off the price of your next one

Tell us about it

We value it fairly

Take it off your next vehicle

Get a free valuation

Questions